Responsible
Gaming
at betbazar

betbazar operates strictly as an adults-only platform. All players must be aged 18 years or older to register, deposit, play, or withdraw on betbazar. This requirement is non-negotiable and is enforced through multiple verification layers at different stages of the player journey.

At registration, all users are required to confirm via a declaration that they are 18 years of age or older and that the information they are providing is accurate. This declaration is a binding condition of account creation. betbazar conducts follow-up identity checks — particularly at the point of first withdrawal and during periodic account reviews — to confirm the age and identity of our players.

If betbazar's compliance team has reasonable grounds to believe a player is under the age of 18, the account will be suspended pending investigation. If the player is confirmed to be underage, the account will be permanently closed and any deposits will be refunded to the originating payment method (bKash, Nagad, Rocket, Upay, or bank account as applicable). No winnings will be paid to an underage player under any circumstances.

Protecting minors in your household: If you share a device with younger family members, we strongly recommend using your device's parental control software to prevent unauthorised access to betbazar. Do not share your betbazar login credentials with anyone, particularly with anyone under the age of 18. If you suspect a minor has accessed your account, contact support@betbazar immediately.

Gambling is a form of entertainment. For the overwhelming majority of betbazar players, it remains a recreational activity that stays well within personal financial and time boundaries. However, for some people gambling can become compulsive — a condition that is recognised as a behavioural health issue requiring support, not judgement.

betbazar encourages every player to review the following indicators periodically. If you recognise several of these patterns in your own behaviour, we encourage you to make use of the tools described in this policy and to speak with our support team or a professional counsellor.

betbazar's deposit limit tool lets you define a maximum amount you are comfortable depositing into your account over a chosen time period. Setting a deposit limit before you start playing is one of the most effective practical steps you can take to keep gambling within a budget you can genuinely afford.

The following limit periods are available:

• Daily limit: The maximum amount you can deposit within any single calendar day (Bangladesh Standard Time, UTC+6).
• Weekly limit: The maximum amount you can deposit within any rolling 7-day period.
• Monthly limit: The maximum amount you can deposit within any rolling 30-day period.

You may set limits in Bangladeshi Taka (৳) via bKash, Nagad, Rocket, Upay, or any linked Bangladeshi bank account. Limits apply across all deposit methods combined — you cannot circumvent a ৳5,000 weekly limit by using a different payment channel once the limit is reached.

Changing your deposit limit:

• Reducing a limit takes effect immediately. If you lower your daily limit from ৳2,000 to ৳1,000, the new lower ceiling applies from the moment the change is confirmed.
• Increasing a limit is subject to a mandatory 7-day waiting period before the higher amount comes into force. This cooling-off period is designed to prevent impulsive decisions made during or after a difficult gambling session.

A time-out is a short-to-medium-term break from betbazar. It is the right tool to use if you feel your gambling sessions are becoming too frequent, if you have had a frustrating session and feel the urge to keep betting to recover losses, or if you simply want a structured break to reassess your habits.

Time-out periods available on betbazar:

• 24 hours — ideal after a particularly long or intense session.
• 48 hours — a short reset over a weekend or holiday period.
• 7 days — a week-long pause to re-evaluate your playing habits.
• 30 days — a full calendar month away from the platform.

During a time-out period, your betbazar account is suspended for all gambling activity. You cannot place sports bets, access casino games (including slots, live dealer games, or crash games), or make any new deposits. betbazar will also pause all promotional emails and bonus notifications for the duration of your time-out.

You retain the ability to log in to your account solely for the purpose of checking your balance and submitting a withdrawal request. This ensures that a time-out never puts your funds at risk.

Time-out periods cannot be cancelled once activated and will not expire before the elected duration has fully passed. To activate a time-out, contact support@betbazar with the subject line "Time-Out Request" and specify the period you require.

Self-exclusion is betbazar's most powerful responsible gaming tool. It is intended for players who believe their gambling has become, or is at serious risk of becoming, a problem that they cannot manage through shorter time-outs or deposit limits alone. Self-exclusion is a firm, binding commitment — not a temporary pause.

Available self-exclusion periods:

• 6 months — minimum self-exclusion period.
• 1 year — suitable for players who need extended time away.
• 3 years — for players with persistent concerns.
• Permanent closure — irrevocable account closure for players who wish to stop gambling entirely.

Once self-exclusion is activated, the following rules apply without exception:

• Your betbazar account is immediately closed to all gambling activity.
• betbazar will permanently remove you from all marketing lists. You will receive no promotional emails, SMS messages, or push notifications for the duration of the exclusion period.
• Any pending bets placed before the exclusion was requested will be settled normally and winnings credited to your account balance for withdrawal.
• You may submit a withdrawal request for your remaining balance at any time during the exclusion period.
• betbazar will not reinstate a self-excluded account before the elected period expires, regardless of the reason given for the reinstatement request.
• If you attempt to register a new account on betbazar while under active self-exclusion, the new account will be closed upon detection and any deposits returned.

The steps to request self-exclusion on betbazar are straightforward:

In addition to deposit limits, time-outs, and self-exclusion, betbazar provides a broader set of account management features to help you maintain visibility and control over your gambling activity.

• Transaction history: Your full deposit and withdrawal history is available in your betbazar account dashboard. Review your spending regularly to ensure it aligns with your intended budget.
• Betting history: A detailed log of all wagers placed on betbazar — including sports bets, casino sessions, and crash game rounds — is accessible from your account at any time. This record shows stake amounts, outcomes, and net profit or loss per session.
• Reality check notifications: Set interval reminders (every 30, 60, or 90 minutes) that display elapsed session time and your net position. These prompts are designed to break the immersion of extended play sessions and encourage deliberate decision-making.
• Loss limits: In addition to deposit limits, you can request a maximum loss threshold for a given period. Once your net loss reaches the threshold, betbazar will suspend your account for the remainder of that period. Contact support@betbazar to configure a loss limit.
• Wager limits: You may also request a cap on the maximum single stake you can place on any bet or game round. This prevents impulsive high-stakes bets made in the heat of the moment.

All protection tools are available on request and at no cost. betbazar does not charge fees for activating, modifying, or removing responsible gaming restrictions (subject to the cooling-off periods described in Section 3).

If you or someone you know is experiencing difficulties as a result of gambling, speaking to a trained counsellor or support organisation is an important step. betbazar encourages players in Bangladesh and beyond to seek professional support without hesitation. Reaching out early is always better than waiting until a problem becomes severe.

The following types of support are generally available to players in Bangladesh:

• Mental health helplines: National mental health support services in Bangladesh provide confidential telephone counselling for individuals experiencing anxiety, depression, or compulsive behavioural issues including problem gambling.
• Financial counselling: If gambling-related financial difficulties are affecting your household — including in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or other major cities — free or low-cost financial counselling services may be available through local NGOs and community organisations.
• Community support groups: Peer support groups for individuals affected by compulsive gambling are increasingly available both in person and online. These groups provide a non-judgmental space to share experiences and coping strategies.
• Medical professionals: If you believe gambling has become a compulsive behaviour, your GP or a local mental health practitioner in Bangladesh can refer you to a specialist who works with behavioural addiction.

betbazar does not endorse any specific third-party organisation, but we encourage all players to take advantage of the professional support infrastructure available in Bangladesh. Our support team can provide general guidance on finding appropriate resources — contact us at support@betbazar.

betbazar's responsible gaming support team is available every day of the week. All enquiries are handled with complete confidentiality. Whether you want to activate a protection tool, ask about self-exclusion, or simply talk through your concerns, our team is here to help without judgement.